Frequently Asked Questions

 

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We have tried our best to provide some information about us and our products that you might be interested in finding out without calling us, though we are happy to speak with you if you call us at (603) 870-9111. Please, let us know if we can do our job better.

 

 

 

 

  1. What is StructureOnline, Inc. - Is this yet another dot com?
  2. Who are StructureOnline's customers?
  3. Why has the need emerged in the structured settlement industry for a business-to-business connectivity?
  4. How do brokers benefit by using StructureOnline?
  5. How do life companies benefit by using StructureOnline?
  6. How do P&C companies and claim organizations benefit by using StructureOnline?
  7. What if I use StructureOnline’s products, but the companies I do business with do not?
  8. What distinguishes StructureOnline from any other software provider in the structured settlement industry?
  9. Does the StructureOnline Software Suite integrate with the legacy systems that we might have?

 

1. What is StructureOnline, Inc. - Is this yet another dot com.

StructureOnline is not a dot com. In fact, we are not even an “Internet” company.

StructureOnline is a company which combines structured settlement expertise and focus with the latest technology to offer software and process solutions.  StructureOnline works hand-in-hand with its customers: the brokers, life insurance companies and claims organizations which make up the structured settlement industry.

It is not our mission to conquer or change the structured settlements industry; it is our mission to provide the tools for industry participants to grow and improve it.

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2. Who are StructureOnline's customers?

Our customers are the people and companies who make the structured industry the dynamic place it is today. They include brokers, life insurance companies and claim organizations. Our mission is to help them leverage their expertise and resources to grow and improve the structured settlement marketplace.

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3. Why has the need emerged in the structured settlement industry for a business-to-business connectivity?

In order to grow the structured settlement marketplace, there is a need to further automate processes and to provide better ways of referring claims for structure. The structured settlements process is time and paperwork intensive. Such necessary things as referral of cases to brokers, quotation of insurance products to fund settlement programs, and preparing closing paperwork take the participants in the industry away from their primary focus: settling cases.

StructureOnline’s products allow for substantial automation so that brokers and insurance company personnel can devote their time to settling cases. Brokers, life companies and claim organizations also often work with multiple partners (e.g., brokers sell the products of a number of life companies). Thus for optimum workflow efficiency, there is a need for connectivity between multiple parties.  StructureOnline allows this through development of a single standard for workflow communication.

Most structure cases are the result of manual file review and referral. These manual procedures require time from claims professionals and brokers, and are subject to competing priorities on both the claims and broker sides. StructureOnline’s products allow automation of file reviews and case referral. This removes obstacles and increases the number of cases referred for structure. Our products are also fully customizable, which means that reviews and referrals are done on our customers’ terms.

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4. How do brokers benefit by using StructureOnline?

Among the benefits StructureOnline provides are:

1.      More structure referrals, resulting in more business.

2.      Connectivity and automation, resulting in cheaper processing costs.

3.      One-time entry of data for tracking, quoting, proposals, documents, etc.

4.      Ability to share data between brokers and support staff electronically.

5.      Diary capability for managing and monitoring cases.

6.      Ability to update case information interactively with clients and life companies.

7.      System can be used on-line or off-line.

8.      Real time reporting, with 24 X 7 access.

9.      Leverages current systems.


For more information, or to discuss the benefits of our products, please call us or e-mail us

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5. How do life companies benefit by using StructureOnline?

Among the benefits StructureOnline provides are:

1.      More structure referrals, resulting in more structured annuity sales.

2.      Better management of affiliate programs (e.g., real-time monitoring of last right of refusal).

3.      Real-time, single point distribution capability for daily rates, rate changes, etc. (either through StructureOnline’s EZ-Broker or via automatic fax/e-mail).

4.      Diary capability for managing and monitoring structure cases.

5.      Ability to update case information interactively with brokers.

6.      Ability to identify and track affiliate cases that do not structure, for referral to financial planners and others.

7.      Connectivity and automation result in cheaper processing costs.

8.      Real-time reporting, with 24 X 7 access.

9.      Leverages current systems.


For more information, or to discuss the benefits of our products, please call us or e-mail us.

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6. How do P&C companies and claim organizations benefit by using StructureOnline?

Among the benefits StructureOnline provides are:

1.      Ability to use structured settlements as a claim settlement tool more effectively, efficiently and inexpensively.

2.      More efficient identification of structure candidates from claim systems.

3.      Automatic, controlled referral of cases to brokers (either through StructureOnline’s EZ-Broker or via automatic fax/e-mail).

4.      Diary capability for managing and monitoring structure cases.

5.      Ability to update case information interactively with brokers.

6.      Fast identification of cases that do not structure, for referral to financial planners and others.

7.      Real time reporting, with 24 X 7 access.

8.      Leverages current systems.

For more information, or to discuss the benefits of our products, please call us or e-mail us.

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7. What if I use StructureOnline’s products, but the companies I do business with do not?

You can achieve significant business efficiency and growth through the use of StructureOnline’s standalone products. The foundation of our modular approach to e-Business connectivity is products and services which can provide value to our customers without relying on a community of users. However the benefits of our products grow exponentially once a customer’s business partners begin using them.

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8. What distinguishes StructureOnline from any other software provider in the structured settlement industry?

StructureOnline is the only software provider which services only the structured settlements industry. Our focus on and knowledge of the industry allow us to offer our solutions faster and at a better price than any other software provider.

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9. Does the StructureOnline Software Suite integrate with the legacy systems that we might have?

Yes. We recognize that our customers have invested much in their information systems. All of our products are customized for each customer, and fully integrate with necessary systems (e.g., accounting systems).  StructureOnline’s open architecture allows this to be done easily and quickly.

In addition, our modular approach means that customers do not need to purchase the entire StructureOnline suite to realize benefits elements of the suite can be easily integrated with current systems.

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